At ClearFridge, we strive to ensure that every purchase meets your expectations. If you are not completely satisfied with your order, we offer a simple and hassle-free return policy to make things right.
Eligibility for Returns
Returns must be initiated within 30 days from the original date of purchase. Items must be unused, in their original packaging, and in resellable condition unless they are defective or damaged upon arrival.
How to Request a Return Authorization
To begin the return process, please contact our customer service team at [email protected] with the following information:
- Your order number
- The item(s) you wish to return
- The reason for the return
Our team will provide you with a Return Authorization and instructions on how to proceed.
Return Address
Once your return is authorized, please send the item(s) to the following address:
ClearFridge Return Address
46 COUNTY ROAD 3790, CLEVELAND, TX 77328-7493 US
Please include your order number inside the package for faster processing.
Refunds
After we receive and inspect your return, you will receive an email confirming receipt.
- If approved, your refund will be processed and automatically applied to your original method of payment within 1–2 business days.
- Refund timing may vary depending on your bank or credit card provider.
Late or Missing Refunds
If you haven’t received your refund after the expected timeframe:
- Double-check your bank account.
- Contact your credit card company—it may take time before the refund is officially posted.
- Contact your bank, as internal processing times can delay refund availability.
If you have completed all these steps and still haven’t received your refund, please reach out to us at [email protected].
Exchanges for Defective or Damaged Items
We only offer exchanges for defective or damaged products. If you need a replacement for the same item, email us at [email protected] with photos of the defect or damage, and we will assist you promptly.
Return Shipping Costs
Unless the item is defective or sent in error, customers are responsible for the return shipping costs, which are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund total.
Contact Information
If you have any questions or need help with your return, please contact us:
Company: ClearFridge
Email: [email protected]
Address: 46 COUNTY ROAD 3790, CLEVELAND, TX 77328-7493 US
We value your trust and are committed to providing excellent customer service. Thank you for shopping with ClearFridge.
Updated on: June 17, 2025